Manufacturing order workflow
A connected order-to-dispatch workflow for a manufacturer, replacing re-keyed spreadsheets with one shared view of every order.
This is a concept demonstration: an illustration of how Riftmade would approach this kind of challenge. It does not describe work delivered for a named client.
THE CHALLENGE
Orders arrive by email and phone, are typed into a spreadsheet, checked against stock by hand and chased through production with calls and messages. Nobody has a reliable picture of what is due, what is delayed or why.
THE PROPOSED APPROACH
Capture each order once, check stock automatically, schedule production and track dispatch in a single workflow. Each team sees the status relevant to them, exceptions are flagged early, and customers receive progress updates without anyone writing an email.
How the workflow connects
- STEP 01Order intake
- STEP 02Stock check
- STEP 03Production
- STEP 04Dispatch tracking
WHAT THIS WOULD INCLUDE
- Process map of the current and improved order journey
- Order intake form and import for existing channels
- Stock check and production status board
- Automated customer progress notifications
- Management view of orders, delays and causes
SOLUTION AREAS INVOLVED
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